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Boiler Parts FAQ: Midlands Heating Spares Ltd in Birmingham!

Curious about PCBs or warranties on reconditioned parts? Wondering how to identify if your PCB is the culprit? Need clarity on our refund policy? You've come to the right place.


Explore our answers to these questions and more to ensure smooth operation and peace of mind with your heating system. 

  • Q: What is a PCB?
    A: A PCB, or printed circuit board, is a crucial component in your boiler that helps control its functions. If it's faulty, your boiler might not work properly.
  • Q: Do you offer a warranty on your reconditioned PCBs and fans?
    A: Yes, we provide a 12-month warranty on all our reconditioned parts.
  • Q: How can I tell if my PCB is causing the issue?
    A: If your boiler is showing error codes or behaving strangely, it could be a sign of a faulty PCB. We can help diagnose the problem for you. We offer a boiler PCB testing service.
  • Q: What is your refund policy?
    A: All products sold on our website come with a 1-year manufacturer's warranty. To claim a refund, return the item to our address at: Midlands Heating Spares Ltd, Unit 1 St Paul's Rd, Balsall Heath, B12 8NG, Phone: ​0121 449 0290. Please include your name and contact details. Upon receipt of the product, we'll send it to the manufacturer for testing, which takes approximately 3 weeks. Once checked, we'll provide a decision on the refund. Note: Used parts that are not faulty cannot be returned.

Having trouble finding the right boiler parts?

At Midlands Heating Spares Ltd, we specialise in finding those hard to find parts. Call us today and let us help you get your boiler up and running again.

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