A: All products sold on our website come with a 1-year manufacturer's warranty.
To claim a refund, return the item to our address at: Midlands Heating Spares Ltd, Unit 1 St Paul's Rd, Balsall Heath, B12 8NG, Phone: 0121 449 0290. Please include your name and contact details.
Upon receipt of the product, we'll send it to the manufacturer for testing, which takes approximately 3 weeks. Once checked, we'll provide a decision on the refund.
Note: Used parts that are not faulty cannot be returned.
